Privacy Policy

Registration data: name, email, phone and other information provided at sign-up.

Verification data: identity documents and supporting evidence required by regulatory obligations.

Usage data: access logs, IP address, device, browser and interactions with the platform.

To create and manage the user's account and provide the contracted services.

To comply with legal and regulatory obligations, including anti-money-laundering prevention.

To improve the security, user experience and performance of the platform.

Data processing is based on the performance of the contract, compliance with legal obligations and, where applicable, the user's consent.

Data may be shared with payment processors, identity-verification service providers and competent authorities when required by law.

Probex does not sell personal data to third parties.

We adopt technical and organizational measures to protect data against unauthorized access, loss or alteration.

Data is retained for as long as necessary to fulfill the purposes and legal obligations.

The user may request access to, correction, portability or deletion of their data, as well as withdraw consents, subject to legal limitations.

Requests may be sent to the contact email indicated at the end of this document.

Due to Probex's international structure, data may be processed in different jurisdictions, always with appropriate protection safeguards.